PRIVACY POLICY

At Kuldeep Handicrafts ("we," "our," or "us"), we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our products and services.

By accessing or using our website, you agree to the collection and use of information in accordance with this Privacy Policy.

1. Information We Collect

To provide a better shopping experience and improve our services, we may collect the following information:

Personal Information

• Full Name
• Email Address
• Phone Number
• Billing Address
• Shipping Address

Account Information

• Login credentials and account details (if applicable)

Payment Information

• Payment details processed securely through trusted third-party payment gateways.
• We do not store complete credit or debit card information on our servers.

Device Information

• IP Address
• Browser Type
• Operating System
• Device Identifiers

Website Usage Data

• Pages visited
• Time spent on pages
• Purchase history
• Browsing behavior and preferences

Location Information

• Approximate geographic location based on your IP address or device settings.

2. How We Use Your Information

We use the information collected for the following purposes:

Order Processing

• To process, confirm, and deliver your orders.

Customer Support

• To respond to inquiries and provide assistance regarding products and services.

Marketing Communications

• To send newsletters, promotional offers, and product updates.
• You may unsubscribe from marketing communications at any time.

Website Improvement

• To analyze user behavior and improve website functionality, products, and customer experience.

Security & Fraud Prevention

• To detect, prevent, and investigate fraudulent or unauthorized activities.

Legal Compliance

• To comply with applicable laws, regulations, and legal obligations.

3. Information Sharing

We respect your privacy and do not sell your personal information.

We may share information with:

Service Providers

Trusted third-party providers who assist with:

• Payment Processing
• Order Fulfillment
• Shipping & Delivery
• Website Analytics
• Customer Support

Legal Requirements

When required by law, court order, or government authority.

Business Transfers

In connection with a merger, acquisition, restructuring, or sale of business assets.

4. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to improve your browsing experience.

Essential Cookies

Required for website functionality and security.

Analytics Cookies

Help us understand how visitors interact with our website.

Marketing Cookies

Used to provide relevant advertisements and promotional content.

You can disable cookies through your browser settings; however, certain features of the website may not function properly.

5. Data Security

We implement industry-standard security measures to protect your information.

Security Measures Include:

• SSL (Secure Socket Layer) Encryption
• Secure Payment Processing
• Restricted Access to Customer Information
• Regular Security Monitoring and Updates

While we strive to protect your information, no method of transmission over the Internet is 100% secure.

6. Your Privacy Rights

Depending on your location and applicable laws, you may have the right to:

• Access your personal information
• Correct inaccurate information
• Request deletion of your data
• Object to certain processing activities
• Withdraw consent where applicable

To exercise any of these rights, please contact us using the details provided below.

7. Data Retention

We retain personal information only for as long as necessary to:

• Fulfill orders and services
• Meet legal and tax obligations
• Resolve disputes
• Enforce agreements and policies

When information is no longer required, it is securely deleted or anonymized.

8. Third-Party Websites

Our website may contain links to third-party websites.

We are not responsible for the privacy practices, content, or security of external websites. We encourage users to review the privacy policies of any third-party sites they visit.

9. Children's Privacy

Our products and services are not intended for individuals under the age of 18.

We do not knowingly collect personal information from children. If we discover that such information has been collected, it will be deleted promptly.

10. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time.

Any changes will be posted on this page with a revised Effective Date. Continued use of our website after updates constitutes acceptance of the revised policy.

11. Contact Us

If you have any questions regarding this Privacy Policy or your personal information, please contact us:

Kuldeep Handicrafts
Prem Nagar Puliya, Plot No. 43, Agra Road, Near James Garden, Chander Nagar, Prem Nagar, Jaipur, Rajasthan – 302031, India

Email: kuldeephandi@gmail.com
Phone: +91 85295 52368