Refund Policy

Easy & Secure Refunds

Shop with confidence. We are committed to providing premium handcrafted rugs and a transparent refund process for every customer worldwide.

 Contact Support

Our Commitment To You

At Kuldeep Handicrafts, every rug is handcrafted by skilled artisans using traditional weaving techniques. We stand behind the quality of our products and aim to provide a fair, transparent, and hassle-free resolution if any issue arises.

Secure Shopping

Worldwide Shipping

Fast Customer Support

Transparent Refund Process

Handcrafted Quality Assurance

When You Are Eligible For A Refund

Damaged During Transit

If your product arrives damaged during shipping.
Wrong Product Received

If the delivered item differs from your order.

Lost Shipment

If the package cannot be delivered and is officially declared lost.

Manufacturing Defect

If the product has a genuine craftsmanship defect.

Order Cancellation

If the order is canceled before shipment confirmation.

Cases Not Covered Under Refund Policy

  • Product used after delivery
  • Washed or altered products
  • Natural handmade variations
  • Customs delays
  • Weather-related delays
  • Personalized or custom orders
  • Incorrect shipping information provided by customer

Handmade Means Every Piece Is Unique

  • Slight color variations may occur.
  • Measurements may vary slightly.
  • Natural imperfections are part of artisan craftsmanship.

How To Request A Refund

Email Us at kuldeephandi@gmail.com

Share order number and details

Attach photos if applicable

Our team reviews within 24 hours

Refund approval and processing