Terms & Conditions

Please review these terms carefully before using our website or placing an order. By accessing our website, you agree to these terms and policies.

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Terms & Conditions

1. Acceptance of Terms

By using this website, you confirm that:

  • You are at least 18 years of age or using the website under the supervision of a parent or legal guardian.
  • The information you provide is accurate and complete.
  • You agree to comply with all applicable laws and regulations.
  • You accept these Terms & Conditions, along with our Privacy Policy, Shipping Policy, and Refund Policy.

2. About Our Handmade Products

Kuldeep Handicrafts specializes in handcrafted rugs and artisan-made home décor products.

Because every product is handmade by skilled artisans:

  • Slight variations in color, pattern, texture, and size may occur.
  • Product images are intended to represent items as accurately as possible.
  • Actual colors may vary slightly depending on monitor settings, lighting conditions, and device displays.
  • Natural variations are part of the uniqueness of handcrafted products and are not considered defects.

By placing an order, you acknowledge and accept these handmade characteristics.

3. Product Availability

All products listed on our website are subject to availability.

We reserve the right to:

  • Modify product offerings at any time.
  • Discontinue products without prior notice.
  • Limit quantities available for purchase.
  • Refuse orders when inventory is unavailable.

If a product becomes unavailable after your order has been placed, we will contact you and provide an alternative option or a full refund.

4. Pricing & Payment

  • Prices displayed on the website may change without prior notice.
  • All payments must be completed before order processing begins.
  • Applicable taxes, shipping charges, customs duties, VAT, or import fees may apply depending on the destination country.
  • Customers are responsible for any import duties or local taxes imposed by their country unless otherwise stated.

We use secure payment processing systems to help protect customer information and transactions.

5. Order Acceptance

After placing an order, you will receive an order confirmation email.

Order confirmation does not guarantee final acceptance of your order.

Kuldeep Handicrafts reserves the right to cancel or refuse orders due to:

  • Product unavailability
  • Pricing errors
  • Payment verification issues
  • Suspected fraudulent activity
  • Incorrect customer information

If payment has already been processed, an appropriate refund will be issued.

6. Worldwide Shipping

We proudly offer worldwide shipping for our handmade rugs and home décor products.

Delivery times may vary depending on:

  • Product availability
  • Production schedules
  • Shipping destination
  • Customs clearance procedures
  • Courier service performance

Estimated delivery dates are provided for guidance only and are not guaranteed.

Kuldeep Handicrafts is not responsible for delays caused by:

Customs inspections, Weather conditions, Transportation disruptions, Government restrictions, Events beyond our reasonable control

7. International Orders

For customers in the USA, UK, Canada, Europe, Australia, and other international locations:

  • Import duties, customs fees, VAT, and local taxes may apply.
  • These charges are determined by the destination country and are the responsibility of the customer.
  • Customs processing may affect delivery timelines.
  • Customers must comply with all import regulations applicable in their country.

8. Returns & Refunds

Returns and refunds are subject to our Refund Policy.

Customers are encouraged to review the Refund Policy before making a purchase to understand:

  • Refund eligibility
  • Return procedures
  • Processing timelines
  • Non-refundable products

Custom-made and personalized items may not qualify for returns or refunds.

9. Intellectual Property Rights

All content on this website, including:

  • Product photographs
  • Logos
  • Graphics
  • Text
  • Designs
  • Product descriptions
  • Website content

is the exclusive property of Kuldeep Handicrafts and is protected under applicable copyright, trademark, and intellectual property laws.

No content may be copied, reproduced, modified, distributed, or used without written permission.

10. User Conduct

By using our website, you agree not to:

  • Use the website for unlawful purposes.
  • Attempt unauthorized access to website systems.
  • Upload malicious software or harmful code.
  • Interfere with website functionality.
  • Engage in fraudulent transactions.

Violation of these terms may result in restricted access and legal action where appropriate.

11. Third-Party Links

Our website may contain links to external websites for informational purposes.

Kuldeep Handicrafts is not responsible for:

  • Third-party website content
  • Privacy practices
  • External products or services
  • Information accuracy on third-party websites

Users access external websites at their own discretion and risk.

12. Limitation of Liability

To the fullest extent permitted by law, Kuldeep Handicrafts shall not be liable for:

  • Indirect damages
  • Incidental losses
  • Consequential damages
  • Business interruption
  • Loss of profits
  • Data loss

arising from the use of our website, products, or services.

Our total liability shall not exceed the amount paid for the product purchased.

13. Changes to These Terms

Kuldeep Handicrafts reserves the right to update, modify, or revise these Terms & Conditions at any time.

Any changes become effective immediately upon publication on this page. Continued use of the website constitutes acceptance of the revised terms.

14. Governing Law

These Terms & Conditions shall be governed and interpreted in accordance with the laws of India.

Any disputes arising from the use of this website or purchases made through it shall be subject to the jurisdiction of the courts located in Jaipur, Rajasthan, India.