SHIPPING & DELIVERY

Reliable Worldwide Shipping

Shipping Information

At Kuldeep Handicrafts, we are committed to delivering your handcrafted rugs and home décor products safely, securely, and on time. This Shipping & Delivery Policy outlines our order processing times, shipping methods, delivery estimates, and important shipping-related information.

Free Shipping

We offer Free Shipping on all eligible orders placed through our website unless otherwise specified during checkout.

Order Processing

All orders are carefully prepared and processed after payment confirmation.

  • Orders are typically processed within 1–3 business days.
  • Orders placed on weekends or public holidays will be processed on the next working day.
  • Custom, made-to-order, or personalized products may require additional production time before dispatch.
  • During peak seasons, promotional events, or holidays, processing times may be slightly extended.

Shipping Destinations

We Ship Worldwide

We proudly deliver our handcrafted products to customers across the globe, including:

  • United States
  • Canada
  • United Kingdom
  • Australia
  • Europe
  • Middle East
  • Other International Locations

Shipping availability may vary depending on local regulations and courier service coverage.

Estimated Delivery Time

International Orders

Estimated delivery time is typically:

7–14 Business Days after dispatch.

Custom & Made-to-Order Products

Estimated delivery time:

2–4 Weeks, depending on the product design, size, and customization requirements.

Please note that delivery timelines are estimates only and may vary due to customs clearance procedures, weather conditions, carrier delays, or other unforeseen circumstances.

Shipping Partners

To ensure safe and reliable delivery, we work with trusted international logistics partners, including:

  • DHL Express
  • FedEx
  • UPS
  • Aramex
  • Other Reliable Courier Services

Shipping carriers may vary depending on the destination country and service availability.

Order Tracking

Once your order has been dispatched, a shipping confirmation email containing your tracking information will be sent to your registered email address.

Using the tracking number provided, you can monitor the delivery status of your shipment at any time.

Order Confirmation

After successfully placing an order, you will receive:

  • Order Confirmation Email
  • Shipping Confirmation Email (once dispatched)
  • Tracking Details (when applicable)

If you do not receive your confirmation email, please contact us for assistance.

Customs Duties, VAT & Import Taxes

For international shipments, customs duties, import taxes, VAT, brokerage fees, or any other local charges imposed by the destination country are the responsibility of the customer unless otherwise stated.

Kuldeep Handicrafts is not responsible for delays caused by customs clearance processes or additional charges imposed by local authorities.

Delivery Delays

While we strive to deliver all orders within the estimated timeframe, delays may occasionally occur due to circumstances beyond our control, including:

  • Customs inspections
  • Weather conditions
  • Public holidays
  • Carrier or logistics disruptions
  • High order volumes during promotional periods
  • Regional transportation restrictions

We appreciate your patience and understanding should such delays occur.

Damaged or Lost Packages

If your package arrives damaged or appears to be lost in transit:

  • Contact us within 48 hours of delivery.
  • Provide photographs of the package and product (if damaged).
  • Include your order number and shipping details.

Our team will investigate the issue and assist in resolving it as quickly as possible.

Incorrect Shipping Information

Customers are responsible for providing accurate shipping information at the time of purchase.

Kuldeep Handicrafts is not responsible for delays, failed deliveries, or additional shipping charges resulting from incorrect or incomplete address information provided by the customer.

Contact Us

If you have any questions regarding shipping, delivery, or order tracking, please contact us:

Kuldeep Handicrafts

Email: kuldeephandi@gmail.com

Phone: +91 85295 52368

Address:
Prem Nagar Puliya, Plot No. 43, Agra Road, Near James Garden, Chander Nagar, Prem Nagar, Jaipur, Rajasthan – 302031, India